Terms and Conditions
Please find below our terms & conditions when booking and taking part in driving lessons:
Fast-Track Driving School Ltd
TERMS AND CONDITIONS FOR AUTOMATIC LESSONS (as of Aug 1st 2020)
Lessons cancelled at short notice (48hrs or less) or missed, will require payment in full. (at the discretion of your Trainer)
Current Lesson Prices are…
It is your responsibility as the Student to check times and dates of your lessons.
Intensive Courses & Block Bookings
All Fast-Track’s “Intensive Courses” and block bookings are NON-REFUNDABLE, this is due to the fact that once payment has been received, we will commit our time to you personally.
Hire of the driving school car for use during the practical test will be charged at the normal lesson rate.
Your Driving Instructor reserves the right to withhold the use of the driving school car for practical test, if in their opinion the chances of you passing the test are unrealistic.
Practical test cancellation
In the event of the driving school car being unavailable on the day of the practical test for reasons of illness to your driving instructor, or for reasons of mechanical failure, test fees incurred by you will be refunded in full.
In the event of the practical test being cancelled by the DVSA, it is normal practice for the test fee to be refunded by DVSA, however lessons booked on the day will be subject to the 48hrs late notice cancellation rule and will still require payment. (Some of these fees can normally be claimed back from the DVSA)
Please inform the office on 0333 772 0801 of any complaints that you may have and the reason for your complaint and we will endeavor to address this situation immediately!
In the event that you are still not satisfied then you may then make reference to the registrar of approved driving instructors who will consider the matter and advise accordingly.
Lesson Cancellation by your Trainer
If your trainer is forced to cancel your lesson because they feel that there has been a miss-use of drugs, alcohol or aggression then that lesson will still require payment in full.
All lessons MUST be paid for at the beginning of each session otherwise the lesson will not go ahead but will be forfeited.
*Refunds do not apply to cancelled lessons or to lessons on test day. All of Fast-Track's "Intensive Courses" / Turbo Courses and block bookings are NON-REFUNDABLE. This is due to the fact that once payment has been received, we will commit our time to your personally.
Our entire business is built on reputation and happy customers and your feedback will be used to improve our service and tuition going forward.